Installing an SSL certificate on H-Sphere

Part one: Download and save your certificates

  1. Open the email we sent you, that contains the certificate for your domain.

  2. Copy the certificate, including the -----BEGIN CERTIFICATE----- and -----END CERTIFICATE----- lines.

  3. Paste the certificate into a blank document in a text editor. Use an editor that will not add characters, such as TextPad.

  4. Save the document. We recommend that you name it YourDomainName.crt and save it in your Web server's default directory for SSL certificates.

    We recommend that you also back up your certificate on another computer or storage device.

  5. Confirm which certificate you purchased, and determine which chain file to download.

    To confirm which certificate you purchased, review your order confirmation.

    • If you purchased SBS Instant, download chain A below.

    • If you purchased SBS Secure or Secure Plus, download chain B below.

    A -- SBS Instant

    -OR-

    B -- SBS Secure and Secure Plus

  6. Download the certificate chain. To download, right-click each certificate file name and select Save Target As.

    Save the certificate chain to the same directory where you saved the certificate for your domain name.

Part two: Install your certificates

In order for visitors' browsers to recognize your certificate as authentic and trustworthy, you must install it with the certificate chain that ties it to its issuing Certification Authority.

  1. On your control panel home page, click SSL.
  2. Go to the Web Service page.
  3. In the SSL field, click Edit.
  4. In the Certificate File text box, paste the SSL certificate text. Include the -----BEGIN CERTIFICATE----- and -----END CERTIFICATE----- lines.
  5. Click Upload.

    Edit SSL

  6. In the Certificate Chain File text box, paste the text of your certificate chain, including the -----BEGIN CERTIFICATE----- and -----END CERTIFICATE----- lines.
  7. Click Install.

    Paste the text of the certificate chain into the box

    You may need to stop and start (not just restart) your Web server computer before you can use the SSL certificate.




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